Update to Comstech Systems early termination fee
In discussions with the Telecommunications Industry Ombudsman (TIO) regarding our current $150 fee for early termination of a service they have informed us; that this is not considered a genuine pre-estimate of loss incurred as a result of early cancellation of the contract.
So in working with them our early termination fee is now calculated as follows:-
If you cancel your service within the first 6 months – the remaining months of the first 6 months will be paid in full 100%, and then the remaining months on your contract will be paid at a rate of 30% of your normal rate. Any equipment which may have been supplied at a discounted rate will need to be paid in full
If you cancel your service after 6 months but before the end of your contract – the remaining months of your contract will be paid at a rate of 30% of your normal monthly rate. Any equipment which may have been supplied at a discounted rate will need to be paid in full
